Smith.ai
Verdict: An AI receptionist answers, qualifies and books your calls 24/7, with the option of live human receptionists behind it.
Updated Oct 2026 · 40 tools reviewed
Smith.ai vs Rosie (2026)
Smith.ai costs more, but it can put live receptionists behind the AI and it has native integrations with the big field-service apps. Rosie is the budget pick, and it reaches those apps through Zapier.
← All comparisons · Facts checked Oct 15, 2026 on vendor pages
| Smith.ai | Rosie | |
|---|---|---|
| Entry price | Free: 25 calls/mo ($3/call after) | $49/mo for 250 minutes |
| Paid plan | Pro from $150/mo for 75 calls | $149/mo for 1,000 minutes |
| Live human backup | Yes | Transfers to your team |
| Jobber | Books via your Jobber online booking link; Zapier for clients | Via Zapier |
| Housecall Pro | Native (API key) | Via Zapier |
| ServiceTitan | Native (creates/matches customers, logs notes) | Via Zapier (needs The Works or Legacy) |
| Integrations included | One free integration per plan | Zapier on plan |
"Not confirmed" means we couldn't find it on the vendor's own site. It may still exist, so ask them.
🧭 Which one should you pick?
- You're on Housecall Pro or ServiceTitan and want calls logged on the record→ Smith.ai, which has native integrations.
- Fewer than 25 calls a month→ Smith.ai's free plan.
- Busy line, tight budget→ Rosie. Per-call pricing at Smith.ai adds up fast.
- Law office or intake-heavy calls→ Smith.ai, with human receptionists behind the AI.
Rosie
Verdict: Low-cost AI answering service for home-service and local businesses that captures leads and texts you summaries.
Questions people ask
Does Smith.ai have a free plan?Yes, 25 calls a month, then $3 per call.
Which integrates with ServiceTitan?Smith.ai has a native integration. Rosie connects through Zapier, which requires ServiceTitan's The Works or Legacy package.
Is Rosie cheaper than Smith.ai?For most busy lines, yes. Rosie's $49 plan covers 250 minutes, while Smith.ai Pro starts at $150 for 75 calls.
Sources: smith.ai/pricing · heyrosie.com/ · smith.ai/integrates-with/jobber · docs.smith.ai/article/004c54yyf1-how-to-connect-housecall-pro-to-smith-ai · docs.smith.ai/article/in3lbuoc32-how-to-connect-service-titan-to-smith-ai · help.zapier.com/hc/en-us/articles/38844073291661-How-to-get-started-with-ServiceTitan-on-Zapier
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